AI agent
Generative AI
Automation
Overview
A farmstay business struggled with a high volume of repetitive inquiries via phone and email, taking up valuable time from the staff. To streamline communication and improve guest experience, we developed a custom chatbot for their website. The chatbot now handles common questions instantly, reducing workload and improving response times.
Challenge
The farmstay received constant inquiries about availability, pricing, activities, and booking details, leading to long response times and overwhelming staff with repetitive tasks. This not only slowed down operations but also risked losing potential guests due to delayed responses.
Solution
We built a custom chatbot that provides instant answers to frequently asked questions, guiding visitors through booking options and farm activities. The chatbot is available 24/7, reducing the need for manual responses while improving customer engagement. As a result, the farmstay saw a significant reduction in phone and email inquiries, freeing up staff time and ensuring guests receive immediate, accurate information.
